Shipping policy

Shipping Policy – Fragrance Hub

Thank you for shopping with Fragrance Hub. We are committed to delivering your order safely and as quickly as possible.

Order Processing

- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

- Pakistan: Estimated delivery time is 3–7 business days, depending on your location.
- Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

- Shipping charges are displayed at checkout before you complete your order.
- Any promotional offers for free shipping will be clearly mentioned on our website.

Order Tracking

- Once your order has been shipped, you will receive a tracking number (if available) via SMS, email, or WhatsApp so you can monitor your shipment.

Delivery Attempts

- Please ensure that your shipping address and phone number are accurate.
- If delivery cannot be completed due to incorrect information or the customer is unavailable, additional delivery charges may apply.

Damaged or Missing Items

- If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos of the product and packaging so we can resolve the issue promptly.

Contact Us

If you have any questions regarding shipping, please contact our customer support team. We are always happy to assist you.

Thank you for choosing Fragrance Hub!